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Products
What types of rugs does Silver Sydney offer?
We offer a wide selection including traditional, modern, vintage, flatweave, hand-knotted, and custom rugs suitable for every room and style preference.
Are Silver Sydney rugs handmade?
Yes, most of our rugs are handmade by skilled artisans using traditional techniques and sustainable materials.
What materials are used in your rugs?
We use premium materials such as wool, cotton, silk, jute, and other sustainable fibers to ensure comfort, durability, and style.
Do your rugs come with a warranty?
Yes, we offer warranties on select products. Please check the individual product page or contact customer support for warranty details.
Can I request a sample before purchasing?
At this time, we do not offer samples. However, we offer a 30-day return policy to ensure your satisfaction.
Are your products eco-friendly?
Yes, many of our rugs are crafted using eco-friendly practices and sustainable materials, supporting ethical manufacturing and low environmental impact.
Can I customize the size or color of a rug?
We do accept custom rug orders for select styles. Please contact us at support@silversydney.com for customization inquiries.
How do I care for and clean my rug?
Vacuum regularly and spot clean with a mild detergent and water. For deep cleaning, professional cleaning is recommended. Refer to our care guide for detailed instructions.
Will the color of the rug match what I see online?
We do our best to depict accurate colors, but due to screen differences, actual colors may vary slightly. Please reach out if you need help choosing the right color.
Are rug pads necessary?
We recommend using rug pads to enhance comfort, prevent slipping, and extend the life of your rug.