Terms of service

OVERVIEW

Welcome to Silver Sydney! The terms “we”, “us” and “our” refer to Silver Sydney. Silver Sydney operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Silver Sydney is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service (the “Terms”) govern your access to and use of the Services. Please read these Terms carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you should not use the Services.

ACCESS AND ACCOUNT

You represent that you are at least the age of majority in your jurisdiction and that you have given us your consent to allow any of your minor dependents to use the Services on devices you own or control.

You agree to provide correct, current and complete information for any accounts or purchases. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

OUR PRODUCTS AND ORDERS

We strive to depict our products accurately but cannot guarantee colors or appearance due to screen variations. All product descriptions, pricing, and availability are subject to change without notice.

When you place an order, you are offering to purchase the products. We reserve the right to accept or decline orders at our discretion. Your order is only accepted when we confirm it in writing (e.g., via email).

We reserve the right to cancel any order if it contains pricing errors, typographical errors, or other inaccuracies.

Your purchases are subject to our Refund Policy.

PRICES AND BILLING

Prices may change without notice. The price charged will be the price displayed at checkout. Prices do not include taxes, shipping, handling, customs, or import charges unless stated otherwise.

You agree to keep your billing and account information updated so we can complete transactions and contact you as needed.

SHIPPING, DELIVERY, AND RISK OF LOSS

Delivery estimates are not guarantees. Once we hand your order to the carrier, risk of loss passes to you. We are not responsible for delays due to carriers, customs, or events beyond our control.

No refunds will be issued for delays or interruptions in the Services caused by circumstances outside our reasonable control.

INTELLECTUAL PROPERTY

All content on the Services—including text, images, logos, graphics, and software—is owned by Silver Sydney or our licensors and protected by applicable laws. You may use the content only as a shopping resource for your personal, non-commercial use. Reproducing, distributing, modifying, or otherwise exploiting any part of the Services without our written consent is prohibited.

Silver Sydney’s names, logos, product and service names, and designs are our trademarks. You must not use them without our prior written permission.

OPTIONAL TOOLS

Any optional tools or third-party features we make available are provided “as is” and “as available.” We do not monitor or control them and have no liability for your use. Your use is entirely at your own risk.

THIRD-PARTY LINKS

The Services may include links to third-party websites or content. We do not control and are not responsible for these sites or their content. Your interactions with such third parties are at your own risk.

RELATIONSHIP WITH SHOPIFY

Silver Sydney is powered by Shopify. Any sales are directly between you and Silver Sydney. Shopify is not responsible for any transactions, products, or services you purchase. You expressly release Shopify and its affiliates from any claims related to your transactions with us.

PRIVACY POLICY

Your use of the Services is subject to our Privacy Policy. Certain data may also be governed by Shopify’s Privacy Policy, available here: [https://www.shopify.com/legal/privacy].

FEEDBACK

If you submit feedback or suggestions, you grant us a perpetual, worldwide, royalty-free license to use, reproduce, and distribute it. You warrant you have all necessary rights to grant this license and that your feedback does not violate any third-party rights.

ERRORS AND INACCURACIES

We reserve the right to correct any errors, inaccuracies, or omissions and to update or cancel orders if any information is inaccurate at any time, without prior notice.

PROHIBITED USES

You agree not to use the Services:

• For unlawful purposes.
• To infringe intellectual property rights.
• To harass, abuse, or harm others.
• To send spam or malicious software.
• To interfere with the security of the Services.

We reserve the right to suspend or terminate your account if you violate these Terms.

TERMINATION

We may terminate or suspend your access without notice if you breach these Terms. Provisions regarding Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, and Governing Law will survive termination.

DISCLAIMER OF WARRANTIES

The Services and all products are provided “as is” and “as available,” without warranties of any kind. To the fullest extent allowed by law, we disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose.

LIMITATION OF LIABILITY

To the fullest extent permitted by law:
We are not liable for any indirect, incidental, consequential, or punitive damages, or for any loss of profits, data, or use, arising out of or related to the Services.

If you are dissatisfied with the Services, your sole remedy is to stop using them.

FORCE MAJEURE

We will not be liable for any failure or delay due to circumstances beyond our reasonable control, including but not limited to natural disasters, war, terrorism, labor disputes, pandemics, or interruptions in internet or telecommunications services.

INDEMNIFICATION

You agree to indemnify and hold harmless Silver Sydney, Shopify, and their affiliates, employees, and agents from any claims, damages, or expenses arising from:

• Your breach of these Terms,
• Your violation of any law,
• Your use of the Services.

SEVERABILITY

If any provision is held unenforceable, the remaining provisions remain in effect.

WAIVER; ENTIRE AGREEMENT

Our failure to enforce any right does not constitute a waiver. These Terms, together with any policies referenced, are the entire agreement between you and us.

ASSIGNMENT

You may not transfer your rights or obligations under these Terms without our written consent. We may assign these Terms at any time without notice.

GOVERNING LAW

These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles. You consent to the exclusive jurisdiction and venue of the courts in Harris County, Texas.

CHANGES TO TERMS

We may update these Terms at any time. It is your responsibility to check for changes. Your continued use of the Services constitutes acceptance.

CONTACT INFORMATION

Questions about the Terms should be sent to:

Silver Sydney
1325 South Creek Drive, Suite 200
Houston, TX 77084, USA
Email: info@silversydney.com