Rug Care FAQ - Silver Sydney

Rug Care

How do I clean my rug?

Vacuum regularly using suction only—no beater bar. For spills, blot immediately with a clean, dry cloth. For deeper cleaning, consult a professional rug cleaner.

Can I wash my rug in a washing machine?

Most rugs should not be machine-washed unless labeled "machine washable." Check the care label or product description before washing. When in doubt, consult a professional cleaner.

How often should I vacuum my rug?

Vacuum your rug at least once a week to prevent dirt build-up. High-traffic areas may require more frequent cleaning. Always use a suction-only vacuum setting.

What should I do if my rug sheds?

Shedding is normal for new rugs and will subside over time. Vacuum regularly and avoid using rotating brushes. Do not pull loose fibers—trim them with scissors if needed.

Do I need a rug pad?

Yes, rug pads help prevent slipping, protect your flooring, and extend the life of your rug by reducing friction and wear.

Can I use my rug outdoors?

Only rugs labeled as "outdoor" are designed to withstand weather and moisture. Indoor rugs should not be used outside, as this may lead to damage or mold.

How do I remove odors from my rug?

Sprinkle baking soda on the rug and let it sit for 15–30 minutes before vacuuming. For stronger odors, consider professional rug cleaning.

Can I place heavy furniture on a rug?

Yes, but rotate your rug regularly to avoid permanent indentations. Use furniture coasters to distribute the weight evenly and reduce pressure marks.

How should I store my rug?

Clean and dry the rug completely before rolling (not folding) it. Wrap in breathable material like cotton sheets and store in a dry, cool area away from sunlight or moisture.

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